Privacy Policy

At ViaVigne Travels, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our online platform.

Information We Collect

We collect information that you provide voluntarily when booking tours, subscribing to newsletters, or contacting us for travel services.

• Personal details such as name, address, phone number, and email
• Travel preferences and itinerary requirements
• Payment and booking information

How We Use Your Information

Your data is used exclusively to provide and personalize our travel services, communicate important updates, and comply with legal obligations.

• Processing bookings and managing itineraries
• Responding to inquiries and customer support
• Sending service-related notifications and offers

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted partners and service providers only to fulfill your travel arrangements and comply with legal requirements.

• Travel agencies, tour guides, and accommodation providers
• Payment processors for secure transactions
• Regulatory authorities when required by law

Your Rights Under GDPR

Depending on your location, you have rights regarding your personal data, including:

• Accessing the data we hold about you
• Requesting correction or deletion of your information
• Objecting to processing or requesting data portability
• Withdrawing consent where processing is based on it

To exercise these rights, please write to us at our physical address.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences through your browser settings.

Contact Information

For any questions, requests, or concerns regarding your data privacy, please contact us at:

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or our practices. Continued use of our service constitutes acceptance of such updates.